ORGANIZATIONAL CHANGE MANAGEMENT LEAD
The Organizational Change Management Lead is responsible for organizational readiness and Agency/Department Deployment of ERP-related transformations as defined by organizational goals and objectives. This position assists the client with managing all aspects of change associated with the transformation of the organization to align with business processes, systems and technology, job roles and organizational structures. This includes oversight and leadership of all organizational change management project team activities. This person will focus on the people side of change. The primary responsibility will be creating and implementing change management strategies and plans that maximize stakeholder adoption and usage while minimizing resistance. The Change Management Lead will work with the project team and organizational leaders to insure adoption, utilization and proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.
Responsibilities:
- Design, develop and implement change management strategies and plans
- Supervises execution of activities related to organizational change management and end user readiness
- Manages resolution of potential organizational obstacles
- Communicates and educates the user community on administrative system progress, objectives, and requirements to include a means by which to evaluate and ensure organizational readiness
- Works with process teams to ensure that new design elements are being appropriately communicated to the organization and effectively incorporated into end user training content
- Perform/assess Stakeholder and change impact analysis identifying potential project impacts/risks
- Complete overall change management assessment
- Identify and anticipate organizational challenges and/or resistance; develop risk mitigation plan
- Spearhead initiatives to develop employees’ understanding and acceptance of impacts on specific job roles, policies, technology impacts and business practices
- Manage change management activities in the OCM Roadmap
- Guide Communication Team in working with process teams to ensure that new process and technology design elements are being appropriately communicated to the organization
- Ensures consistent presentation of the project in all media, including presentations, Web sites, memos, speeches, print, etc.
- Coordinates the change network responsible for communicating the change into the organization (i.e. – Extended Transition Team, Executive Communication Program)
- Facilitate meetings, deliver presentations as required
- Develop and maintain a strong working relationship with the client at multiple levels
- Ensures timely and high quality deliverables of the team
- Assists with development detailed team work plan and integration of the Change Management plan into the overall project plan
- Manages team to the plan and timeline
- Identifies, tracks, reports and resolves issues
- Works with other team leads to ensure integration across teams
- Provides regular updates to Project Manager and other Stakeholders as requested
- Assess skills and attributions of Transition Team
Requirements:
- Minimum of a current Secret Clearance is required
- 3 to 5 years experience with SAP is required; US Army GFEBS experience is preferred
- 7 to 10 years experience with medium to high complexity change management ERP projects is required
- Possesses knowledge of the process areas being transformed and an understanding of how the process, including supporting system(s), integrates with other processes and initiatives
- Possesses knowledge and experience in end-user training strategy
- Demonstrated experience in successfully leading the design and implementation of Change Management strategies in support of ERP system deployments
- Adept at learning the client business, creating internal partnerships, fostering collaboration and recommending strategies that fit the client culture and business model
- Accreditation in executing change management strategies and partnering with organizational team leads in the design, development and implementation of plans is preferred
- Competent in diagnosing individual and organizational performance improvement needs, matching intervention methodology with needs, and determining the appropriate development measures
- Strong presentation, verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms to all levels of management including senior leaders
- Ability to effectively manage multiple competing priorities with high attention to detail
- Possesses strong analytical skills, good listening skills with ability to effectively coach and mentor others; must be able to lead by influence
- Exhibits effective team skills
- Ability to make decisions at the project team level and properly escalate those decisions that cannot be resolved on a timely basis
Location:
DC Metro Area/Minimal Travel
Computer Literacy:
Demonstrates working knowledge with MS-Office suite of software applications and tools, including: Microsoft Word, Excel, PowerPoint, and MS-Project
Alliance Pointe, LLC is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.
