Business, operational and information technology (IT) strategy are interdependent and must be aligned in order to achieve your intended mission and business outcomes. We understand how to assess, engage and prepare your organization for changes to its mission, governance and management, operational and business practices to meet new funding, legislative, statutory, regulatory and stakeholder requirements.
IT Portfolio & Return on Investment Management
An enterprise-wide view of your IT project portfolio. Our services position you to proactively maintain alignment with the business strategy and regulatory requirements, eliminate redundant projects, manage the return on your organization’s IT investment, and better plan your resources.
Strategic Planning & Implementation:
We will work with you to develop an enterprise plan and implementation roadmap to guide your organization through changes in the mission, funding, statutory and regulatory compliance environment. The strategic plan, collaboratively built with you, will address the what and why. The implementation roadmap will address the who, where, when and how along with ways to track, monitor and adjust organizational performance and adapt to accommodate changes in your strategic environment.
Performance Measures and Dashboards
Effective strategic implementation relies on effective governance and management practices that are informed by credible data. Our approach to performance measures and dashboards both (1) collaboratively involves your leaders, managers and stakeholders to develop and learn how to manage using key performance indicators (KPIs), and (2) provide your governance and management teams with the credible information needed to evaluate how effectively your objectives and goals are being addressed.
Implementation is difficult because success depends to some degree on behavior change on the part of many. Igniting a change in behavior begins with clear, consistent and relevant information about the what and why of change, followed by the who, where, when and how for each affected stakeholder. Our strategic communications plans and products prepare your leaders, managers, subject matter experts and stakeholders to play their part in achieving your organization’s mission.
The fact that “Knowledge is Power” is well understood, however, how to make knowledge available to unleash the power in your organization is not. Our proven approach to keeping your information available, credible and current as well as placing your subject matter experts front and center as a resource in your organization is a powerful multiplier that will ignite results for you.
Workforce planning is a continual process used to align the needs and priorities of the organization with the capabilities of your workforce. It is a critical component to help you meet your mission, legislative, regulatory requirements and organizational objectives. In collaboration with you, we will work to identify both the strategic (e.g. future talent needs, forecast of potential knowledge drain) and operational changes (e.g. shift in staffing levels and positions, new and changing position descriptions) that will affect your workforce so that you can be positioned to leverage it as an enabler to achieve your mission requirements.
ENTERPRISE RESOURCE PLANNING SERVICES
ERPs are different. While most technology deployments require some attention be paid to communications, training and organizational change management, ERP system deployments require much more than that. ERP systems change an organization’s business processes which, whether formal or informal, are the very core of how an organization operates. ERP business processes inherent in the COTS solution cut across all functions within an enterprise and also change the working relationships between an organization, its stakeholders and service suppliers. These changes also affect all layers of the organization differently, and therefore specific attention must be paid to the impact on each.
An Alliance Pointe core competency is preparing large-scale, federal organizations for the organizational and operational changes that come with an ERP system deployment.
Business Process Documentation
Gather, document, review and analyze any existing business process artifacts with the organization’s business operations subject matter experts (SMEs). Note any impacts to current operations and capture additional functionality for consideration and future development.
Stakeholder Impact Analysis
Identify, analyze and document the known impacts on each organization, service provider and/or stakeholder based on input received from the business operations SMEs. Share analysis and findings with key organizational and stakeholder leadership during an interview process that also captures impacts from the senior management and executive point of view.
Deployment Planning & Implementation Services
Identify, plan, design, develop and implement the specific initiatives and activities needed to motivate and call to action each layer of the organization. Initiatives and activities may include, but are not limited to:
- ERP deployment governance
- Changes to organizational roles, responsibilities and structure
- Documentation and management of all operational business process changes (vs. legacy practices)
- Operational performance measures needed to navigate the organization’s performance to the target end state
Based on the findings captured in the Stakeholder Impact Analysis, we will draw upon our expertise gained from numerous ERP deployments in the federal government (military and civilian) and commercial sectors to develop, implement and manage plans to prepare your organization and its stakeholders for the changes driven by an ERP system.
Sustainment Planning & Implementation Services
The end of the deployment is only the beginning of realizing the business benefits of your ERP system investment. Alliance Pointe’s expertise with ERP system deployments in all phases of the program lifecycle will be used to prepare your program team and organization for the sustainment and continuous improvement of business process operations required to receive your return on investment. We will:
- Design, develop and stand up the Sustainment Organization Team structure, roles, responsibilities, staffing requirements needed to support the continuous improvement of your organization’s operational business processes, sustain and improve the system functionality and infrastructure.
- Design, develop, implement and manage the governance process needed to stabilize and continuously improve the system and operational business processes.
- Develop, document and support the negotiation of Service Level Agreements with your service provider organizations.
- Develop and manage the compliance requirements (legislative, congressional and oversight body) and audit findings to ensure your organization is always prepared to proactively address any findings.
ENTERPRISE TRANSFORMATION & ORGANIZATIONAL CHANGE MANAGEMENT SERVICES
The path to success looks different for every organization. We will work with you to develop your organization’s roadmap to success and implement it with you every step of the way.
Organizational Readiness Assessments
An analysis of the gaps between your organization’s current and future state structures, business processes, policies and procedures, staffing levels, competencies, management practices, measures and culture. The gaps discovered will be used to develop the findings and targeted recommendations needed for commitment to action and results.
Organizational Change Strategies and Plans
The plans needed to align and engage all layers of the organization and its stakeholders to prepare for the future state. Strategy and plans will:
- Ensure that the right organizational structures, business processes, policies and procedures, staffing levels, competencies, management practices and measures are in place to create the culture needed to realize the targeted results.
- Accelerate your organization’s understanding commitment and readiness to moving toward the future state and delivering the targeted business results.
- Prepare your organization and its stakeholders for the new processes, practices and skills needed for success in the future.
- Position your organization for sustainable change and transformation.
Business Process Change
Preparing your organization for the future includes an examination of your current business and management processes to ensure they support your intended business results. We can work with you to determine the right degree of business process change required and to prepare your organization to achieve the targeted results.
Professional & Management Training and Development
A blueprint for personal and team success is needed to ensure your managers and teams understand the competencies that are required for future success. We will work with your team to (1) blueprint the starting point for your organization’s competencies that is based on your strategic plan, (2) inform it with a roadmap and milestones that will identify the critical competencies to be developed and/or improved first, (3) the practices needed to continuously grow and improve the competencies important to your organization, and (4) ensure that the needed training and professional development programs are identified and in place to realize your mission.
PROGRAM MANAGEMENT AND ‘PROJECT RESCUE’ SUPPORT SERVICES
Achieving your organization’s mission requires the ability to persistently manage the tasks, resources, risks, transformation and change throughout implementation. Success depends on the ability to collaboratively and proactively:
- Identify, manage and minimize risk
- Prioritize, coordinate and manage your project portfolio
- Engage stakeholders to sustain alignment and manage change
- Manage the team and resources needed to deliver business results
- Develop and manage integrated program schedules and teams
- Provide earned value management (EVM) to ensure sound planning and resourcing
We bring the certifications, experience and industry best practice frameworks needed to manage the program, projects and teams as well as each discrete project’s scope, schedule, budget to deliver the alignment, commitment and focus required for your success.
We provide Administrative services in the areas of:
- Administrative Support Services
- Meeting Planning & Facilitation
- Meeting Management & Minutes
- Briefing Materials & Handouts
INDEPENDENT VERIFICATION & VALIDATION
Our independent review and feedback on your organization’s current strategy, plans and practices can identify improvements that reduce the risk and cost associated with enterprise governance, transformation and change.
We provide IV&V services in the areas of:
- Program/Project Management
- Enterprise IT Policy & Planning
- Transformation and Organizational Change Management
- Procurement and Acquisition Programs
- Software Development Lifecycle
- Compliance with Federal Regulations
- Post Implementation Review (PIR)
AUDIT & COMPLIANCE SERVICES
Whether looking for compliance with best practices, legislation, or congressional mandates, our team has the expertise needed to identify best practice improvements or compliance gaps. We specialize in audit and compliance services in the following areas:
- DoD 5000 Series Acquisition Management Guidelines
- DoD Financial Management Compliance and Audit Readiness
- DODIG Audits
- AAA Audits
- GAO Audits
- Requirements Management
- Program Management
A line of sight to the obstacles that could threaten the successful implementation of your organization’s strategy and mission is a vital input to your organization’s governance and management practices. Articulating credible risks and risk response alternatives requires a team that can work with your managers and subject matter experts to identify risks in a non-threatening, consultative way. We will instill the productive risk management practices that lead to a sustainable risk management culture.
Effective governance requires leadership, processes and structures to ensure alignment of the business, operations and IT strategies with the strategic direction and requirements of the organization. Once established and in place, management functions can effectively build, run and monitor the activities needed to realize them. Our experience and proven approaches will position you with the governance and management practices needed to put in motion and sustain the behaviors needed to deliver the mission outcomes required.
Today’s organizations depend on IT for mission success. IT modernization is most effective when grounded in your organization’s mission, vision, strategy and operational requirements. Ensuring that alignment is not always an easy task. We use tested and proven best practice IT governance frameworks that drive the alignment needed to ensure a return on the investment and the business outcomes needed.
Cybersecurity is an integral part of running a modern business and most companies are not sufficiently protected. We provide the knowledge and expertise to help secure your network from unwanted intruders and ensure your critical processes continue to run.
Data can be a very powerful tool to inform the right decisions and take the right actions at all levels of the organization. Our data governance practices will provide you with the governance forums, practices and plans needed to ensure your organization’s data is available, usable, secure, credible and ready to support your mission requirements.